Can I Get a Refill on Lash Extensions Done by Another Artist?

At Lashcara Lash Clinic, we’re always happy to welcome new clients- whether it’s your first time with lash extensions or you’re joining us after having them done elsewhere.

A question we get often is:

“Can I book just a refill if I already have lashes from another salon?”

The short answer: It depends.
Let us explain why – and how we make that decision with your lash health in mind.

💕 You’re in the Right Place

First of all, we’re so glad you’re here. Many of our clients begin their lash journey elsewhere and come to Lashcara looking for something more customized, longer-lasting, or simply different.

Whatever your reason, our job is to help you feel confident and comfortable – and give you lashes that look and feel amazing.

🔍 Can We Refill Over Existing Lash Work?

In many cases, yes- a refill on existing extensions is possible. But it all depends on a few factors that we’ll assess during your visit or through photos you send beforehand.

We can usually perform a refill if:

• The extensions were applied with proper technique (one extension per natural lash)
• The lash line is clean and there’s no product buildup
• The lashes are well spaced and still in good shape
• The materials used are compatible with ours

When these conditions are met, we’re happy to build on the existing work with a seamless refill.

⛔ But Sometimes, a New Set Is the Healthier Option

There are situations where continuing with a refill isn’t the best choice – not because of poor work, but simply because of differences in technique, materials, or wear over time.

We may recommend a fresh full set if:

• Extensions are layered or attached to multiple natural lashes (making safe isolation difficult)
• There’s too much adhesive or the lash line is hard to clean properly
• Lashes are very grown out, twisted, or causing tension on your natural lashes
• The style or curl is significantly different from what we offer

These situations can make it hard for us to refill safely and evenly. Our decision is always based on your lash health and end result – never a critique of the previous artist.

💼 Our Refill Policy at Lashcara

To make sure we give you the best service possible, here’s how we handle refills on lashes applied elsewhere:

• We start with a lash health assessment – in person or through clear photos
• If the extensions meet refill-ready standards, we’ll happily proceed
• If not, we’ll gently explain why a removal and new set is recommended

This helps ensure safe, comfortable wear and beautiful results that last.

🤷‍♀️ Not Sure What Condition Your Lashes Are In?

No worries! If you’re unsure whether you need a refill or a full set:

📸 Send us a few photos of your lashes (eye open and closed)
🕐 Or stop by for a quick lash check before booking

We’re here to guide you – no pressure, no judgment.

💖 Why We Care So Much About This

Lash extensions aren’t just about looks – they’re about safety, technique, and lash health too. By taking the time to assess your current lashes, we can ensure:

• A clean, even result
• Comfortable, long-lasting wear
• Protection of your natural lashes

Our goal is always to give you the best lashes possible, safely and beautifully.

🗓️ Ready to Book?

If you’re considering a refill on your current lash extensions, we’d love to help. Just send us a quick message or photo so we can guide you to the best option.

👉 Click here to book a lash consultation or appointment with Lashcara